What happens during a medical appointment for an injury claim?

Updated: 4 Oct, 2025
By Chris Salmon

A medical assessment is a critical part of the work injury claim process. Without a medical report, your solicitor cannot make an accurate assessment of your case.

This guide explains what you can expect during a medical assessment and how to prepare.

At a glance

  • Independent medical reports are required under the Pre-Action Protocol for Personal Injury Claims (Source: Ministry of Justice)
  • A medical exam is carried out by an independent specialist near you to prepare a medical claim report.
  • The report covers your injuries, their impact, and your recovery prognosis.
  • You may be asked about pain levels, lifestyle impact, and prior health conditions.
  • The exam usually lasts around 30 minutes and is free for claimants.
  • The report is essential evidence for your solicitor to value your claim.

What is the purpose of a medical?

The main purpose of the medical, or medical exam, is to have your injuries or illness examined by an independent medical practitioner. The medical expert will prepare a report that sets out:

  • What injuries or illness you have suffered
  • The seriousness of each injury or illness
  • The impact of the injuries or illness on your life
  • The likely cause of the injury or illness

Your solicitor will use this medical report to prove that your injury or illness resulted from your work. The report will also help determine how much compensation you should receive.

Medical reports are required by the Civil Procedure Rules (CPR Part 35), which govern expert evidence in personal injury claims. Reports must be prepared by an independent medical expert and are intended to assist the court rather than advocate for either side.

Your medical is an assessment, not treatment. Bring photo ID and a list of your symptoms and how the injury limits you. Honest, clear answers help the doctor and strengthen your claim.

John Kushnick

Legal Operations Director
National Accident Law

Where will the medical be held?

You should not need to travel far. Appointments are usually arranged close to where you live. If you are too unwell to travel, a home visit can be arranged. Any travel costs you incur can be claimed back as part of your compensation, so keep receipts and tickets.

How should I prepare?

No formal preparation is required, but keeping a diary of your symptoms and how they affect your daily life can be very useful. Make notes about:

  • Where and when you experience pain
  • How your injury has affected hobbies, family life, or work
  • Any care or support you have needed

You can also bring supporting documents such as your accident book report, medical records, or receipts for treatment costs.

What happens at the appointment?

During the medical exam, the practitioner will ask questions about your injury, how it happened, and how it affects your life. They may also perform a physical examination depending on the type of injury.

You should answer clearly and honestly. Do not exaggerate your symptoms, as inconsistencies can undermine your claim. If you are unsure about something, it is fine to say so and provide more information later.

The appointment usually lasts no more than 30 minutes, although complex cases may take longer.

After the medical

The medical expert will prepare a detailed medico-legal report. You will be sent a copy to review and sign. If you disagree with any part of it, you should raise this with your solicitor or the medical professional before signing. Your solicitor will check the report carefully for accuracy before sharing it with the other side.

Recommended treatment

The medical expert may recommend further treatment, such as physiotherapy. These costs can usually be recovered as part of your compensation. If the treatment is urgent or costly, your solicitor may be able to secure an interim payment to cover the cost.

You are expected to follow medical advice where possible. Failing to do so may reduce the amount of compensation you can claim, as you are required to “mitigate your losses”.

Medical Exam FAQs

  • Will I have to pay? No, the cost of the exam is covered and claimed back from the insurer.
  • Do I need a medical if I have already seen my GP? Yes, the exam must be done by an independent specialist in line with CPR Part 35.
  • Do I need a medical if I have recovered? Yes, the expert still needs to document your recovery period and impact.
  • Can I claim if a pre-existing condition was made worse? Yes, under the “eggshell skull” principle, you can claim for any worsening caused by negligence.
  • Will I need multiple exams? Usually only one, but additional exams may be required in complex cases.
  • What if my injuries get worse later? Contact your solicitor. A second report may be required before settlement.

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About the author

Chris Salmon is a legal commentator and co-founder of Quittance Legal Services. He has written extensively about workplace accidents, employment rights and the claims process. Chris's work has been cited in national media and he regularly contributes practical guidance to help injured workers understand their options.

More about Chris and WAAC

Last reviewed October 2025 by Chris Salmon