Get the right advice

Updated: March 26, 2020

The Work Accident Advice Centre (WAAC) offers advice and support to people injured at work.

Personal injury law is distinct areas of specialism such as medical negligence, public liability and road traffic accidents (RTA). Each area has its own protocols and specific expertise will give your claim the best chance of success.

WAAC’s service puts you in touch with solicitors with a track record in winning work accident compensation claims.

The advice, support and confidence you need to move forward

A FREE phone consultation with WAAC gives you a clear understanding of your claim prospects and options.

Our impartial service is provided free of charge and we give you as much time as you need to answer any questions you have.

We never pressure you into choosing any course of action.

If you decide on the legal route

If you decide you want to make a No Win, No Fee work injury claim, we can introduce you to a solicitor with the most appropriate skill set and track record for your type of claim, including:

  • Accident in the workplace
  • Work-related illnesses such as RSI, HAVS and asbestosis
  • Catastrophic injury
  • Claims on behalf of workers who are employed, self-employed, on a zero-hours contract or a volunteer

No win, no fee

Your solicitor will work on a No Win, No Fee basis, so if your claim is ultimately not successful, you won’t have to pay any legal fees.

If you win your claim your solicitor will receive a success fee. The success fee will be agreed with your solicitor and can be up to 25% of your final compensation award. However, compensation awarded to claimants in the UK under a No Win, No Fee agreement is uplifted to partially offset the success fee.

Read more: How does No Win, No Fee work?


Work Accident Advice Centre (WAAC) is a trading name of Quittance Limited, a Claims Management Company regulated by the Financial Conduct Authority (Ref number: 835858). Registration is recorded on the FCA website Company No: 08914207. VAT No: 229015134.

The details for the Financial Ombudsman Service are as follows:

The Financial Ombudsman Service
Exchange Tower
Harbour Exchange
E14 9SR

Panel Details

The solicitor panel is operated by our partners at National Accident Helpline (a brand of National Accident Law, a firm of personal injury solicitors regulated by the Solicitors Regulation Authority (SRA)). The SRA Rules can be accessed here.

Charity support

In recent years, the directors of WAAC have supported several workplace-related charities.

If you represent a charity and would like to get in touch to discuss support, please get in touch.

Have you been injured at work?

If you have been injured at work in the last 3 years, you may be able to claim financial compensation.

Find out more about making a work accident claim:

  • Do you qualify?
  • How much compensation could you get?
  • How does No Win, No Fee work?

Read more: Work accident claim guide

Get the right advice

Our work injury advisors will:

  • Offer free, impartial advice
  • Explain how No Win, No Fee works
  • Recommend the right solicitor
Call 0800 218 2227 Open until 9pm
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