Charity & Support Group Help After Work Accident

Updated: 16 Oct, 2025
By Chris Salmon

Recovering from an accident at work is not just about medical treatment and compensation. Many people also need practical, emotional and financial help along the way. Charities, support groups and independent organisations play a vital role in filling the gaps - whether through advice, grants, counselling, or connecting you with others who have been through the same experience.

This page gives an overview of where to find support and links to detailed guides in our Charities and Independent Support section.

  • National charities provide information, helplines, grants and advocacy.
  • Condition-specific organisations focus on particular injuries such as spinal injuries, brain injury or hearing loss.
  • Local support groups offer peer support, practical help and community connections.
  • Independent services like Citizens Advice can guide you on benefits, debt, housing and employment rights.
  • Charities often work alongside solicitors and insurers to fund rehabilitation and recovery.

Why charities and support groups matter

Charities and independent organisations often provide free or low-cost services that complement NHS care and legal claims. They can help you:

  • Navigate the benefits system
  • Access grants for equipment, mobility aids or adaptations
  • Find counselling or mental health support
  • Meet others with similar injuries for advice and encouragement
  • Return to work or retrain with tailored support

Don't go it alone. Charities can help with benefits, equipment and mental health support. Keeping receipts and letters will help demonstrate your needs when seeking help.

Chris Salmon

Commercial Director
Work Accident Advice Centre

Types of support available

Here are the main areas where charities and independent organisations can help. Each has a detailed guide:

  • Financial help and grants
  • Mental health and counselling charities
  • Condition-specific charities (e.g. spinal injury, brain injury, sensory loss)
  • Local and peer support groups
  • Citizens Advice and other independent services

Examples of charities and organisations

  • Citizens Advice: free guidance on benefits, debt and employment issues. Citizens Advice
  • Mind: mental health support, helplines and local groups. Mind
  • Back Up Trust: spinal cord injury support and mentoring. Back Up Trust
  • Headway: brain injury charity offering rehabilitation, family support and local branches. Headway
  • RNID: support for people with hearing loss and tinnitus. RNID
  • Turn2us: helps with benefit entitlement checks and access to charitable grants. Turn2us

How charities work with other services

Charities often collaborate with solicitors, insurers and employers to support recovery. For example:

  • Rehabilitation charities may liaise with insurers to arrange treatment.
  • Mental health charities may provide counselling funded through your claim.
  • Advice organisations can strengthen benefit applications with proper evidence.

This partnership approach helps ensure you get both the care you need and the financial support you are entitled to.

FAQs

New to claims? Start with our work injury claim guide, or see the full work injury claim FAQs.

Can I get help even if I am making a compensation claim?

Yes. Charities and independent organisations support people regardless of whether you pursue a claim. In fact, their records can strengthen your case.

Do I have to pay for help from charities?

Most charities and groups are free or donation-based. Some may charge for specialist equipment, but many offer grants to cover costs.

How do I find local groups?

Start with your GP, hospital discharge team or Citizens Advice. Many national charities also have searchable directories of local branches.

Call now for free specialist advice

We'll put you straight through to an experienced work injury advisor:

  • Advice that's right for your case
  • Check if you can claim
  • No Win, No Fee explained clearly

If you decide to make a compensation claim, we'll connect you with the right solicitor.

Call 0800 218 2227 Open until 8pm
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Work Accident Advice Centre (WAAC) a Claims Management Company regulated by the Financial Conduct Authority (Ref number: 835858). Registration is recorded on the FCA website https://register.fca.org.uk/. Calls are confidential and are handled by our partners at National Accident Helpline. Our privacy policy explains how we protect your data.

About the author

Chris Salmon is a legal commentator and co-founder of Quittance Legal Services. He has written extensively about workplace accidents, employment rights and the claims process. Chris's work has been cited in national media and he regularly contributes practical guidance to help injured workers understand their options.

More about Chris and WAAC

Last reviewed October 2025 by Chris Salmon