Introduction
Repetitive strain injury (RSI) can develop when repetitive tasks, poor posture, or inadequate equipment put stress on muscles, tendons and nerves. If your RSI is linked to your work and your employer failed to take reasonable steps to prevent it, you may be entitled to claim compensation.
This guide explains eligibility, employer responsibilities, the evidence needed and how much you might claim.
At a glance
- Around 371,000 workers suffered from musculoskeletal disorders affecting the upper limbs or neck in 2022/23, often linked to repetitive tasks (Source: WAAC analysis of the HSE data published 12/2024)
- RSI includes conditions like carpal tunnel syndrome, tendonitis and work-related upper limb disorders.
- Employers must control repetitive strain risks through training, breaks and proper equipment.
- Evidence includes medical records, occupational health assessments and witness statements.
- You usually have three years from diagnosis or date of knowledge to start a claim.
Am I eligible to claim?
You can usually claim if:
- Your RSI condition was diagnosed in the last 3 years, or you only recently realised it was work related, and
- Your employer’s failings (such as no risk assessments, poor equipment, or unreasonable workloads) caused or worsened your RSI, and
- Medical evidence links your symptoms to work activities.
Not sure if you qualify? See Do I have a claim and The claim process.
How much compensation can I claim?
Compensation has two parts:
- General damages: for pain, suffering and loss of amenity. RSI awards are valued against the Judicial College Guidelines, depending on severity, recovery time and whether symptoms are permanent.
- Special damages: financial losses such as physiotherapy costs, prescription and travel expenses, lost earnings, future loss of earnings, and specialist equipment or support.
Keep payslips, fit notes and receipts for medical costs to support your claim.
What is repetitive strain injury?
RSI is a broad term for musculoskeletal disorders caused by repetitive tasks, forceful movements or sustained awkward positions. Common examples include:
- Carpal tunnel syndrome – compression of the median nerve in the wrist.
- Tendonitis – inflammation of tendons, often in wrists, elbows or shoulders.
- Epicondylitis – “tennis elbow” or “golfer’s elbow”.
- Work-related upper limb disorder (WRULD) – general pain, weakness or numbness in the arms, shoulders or neck.
Further guidance: HSE: Upper limb disorders and NHS: Repetitive strain injury.
When is my employer responsible?
Employers have legal duties under the Health and Safety at Work Act and the Management of Health and Safety at Work Regulations 1999. They must:
- Identify repetitive strain risks with risk assessments.
- Provide ergonomic equipment such as adjustable chairs or keyboards.
- Allow regular rest breaks and rotate tasks to reduce strain.
- Train staff in safe techniques and posture.
If these duties are ignored and you develop RSI, you may be entitled to claim compensation. See also HSE guidance on repetitive tasks.
Evidence that strengthens an RSI claim
- Medical records and diagnostic reports confirming RSI.
- Occupational health or ergonomic assessments showing risks.
- Witness statements from colleagues about unsafe practices.
- Emails, complaints or incident reports raising RSI concerns.
- A diary of symptoms and their impact on your daily life.
See How to gather evidence after a work accident and Keeping medical records and treatment notes.
Time limits for RSI claims
You usually have three years from the date of diagnosis or from when you realised your RSI was work related (the “date of knowledge”). Exceptions apply if you were under 18 or lack capacity. Learn more in How long do I have to start an injury claim.
FAQs
Can I claim if my RSI built up gradually?
Yes. RSI often develops over time. The key is showing when you first realised it was linked to your work.
What if I changed jobs since developing RSI?
You can still claim against the employer responsible for unsafe conditions, even if you no longer work there.
Will I need a medical examination?
Yes. An independent medical assessment will confirm your diagnosis and prognosis. See What happens at a medical appointment.
Next steps
If RSI symptoms affect your work or daily life, you may have both benefit and legal options. For benefits, see what benefits you can claim after a work accident. For legal support, contact a solicitor to explore eligibility and likely compensation.
External references
- HSE: Upper limb disorders (ULD) - provides guidance on managing and preventing repetitive strain injuries and other upper limb disorders in the workplace.
- NHS: Repetitive strain injury (RSI) - offers information on causes, symptoms, and treatment options for RSI, relevant to workplace injury claims.
- The Management of Health and Safety at Work Regulations 1999 - outlines employer responsibilities for risk assessments to prevent RSI and other workplace injuries.
- GOV.UK: Compensation after an accident or injury - explains the process for claiming compensation for repetitive strain injuries caused by workplace activities.
Our work injury advisors will:
- Offer free, impartial advice
- Explain how No Win, No Fee works
- Recommend the right solicitor
About the author
Chris Salmon is a legal commentator and co-founder of Quittance Legal Services. He has written extensively about workplace accidents, employment rights and the claims process. Chris's work has been cited in national media and he regularly contributes practical guidance to help injured workers understand their options.
Last reviewed September 2025 by Chris Salmon