Introduction
Forklift trucks are essential in warehouses, factories and construction sites, but they are also one of the leading causes of workplace accidents. Collisions, overturns and poor traffic management can lead to serious injuries. If you were injured in a forklift truck accident and employer failings contributed, you may be entitled to claim compensation.
This page explains common forklift accidents, when employers are responsible, what evidence helps, and how much compensation you could claim.
At a glance
- Around 37,000 workers were injured after being struck by moving vehicles between 2021/22 and 2023/24, a rate of 117 per 100,000 workers (Source: WAAC analysis of the HSE LFS data published 12/2024)
- Forklift accidents can cause crush injuries, fractures, spinal damage and fatalities.
- Employers must comply with PUWER and LOLER regulations and provide operator training.
- Compensation can include pain, suffering, lost earnings, medical costs and long-term care.
- You usually have three years from the accident or diagnosis to start a claim.
What is a forklift truck accident?
A forklift truck accident is any incident involving the unsafe use, maintenance or management of forklifts. These accidents often occur in warehouses, distribution centres, factories and construction sites. Common examples include:
- Collisions – forklifts striking pedestrians, walls, racking or vehicles.
- Overturning – caused by overloading, poor driving or unstable ground.
- Falling loads – unsecured pallets or materials dropping from forks.
- Crush injuries – when workers are trapped between forklifts and fixed objects.
- Mechanical failures – due to defective parts or poor maintenance.
Examples of forklift truck accidents and injuries
| Accident type | Cause | Possible injury |
|---|---|---|
| Forklift overturn | Overloading, sharp turns, unstable ground | Crush injuries, spinal damage, head trauma |
| Pedestrian struck | Poor visibility, lack of barriers or traffic routes | Fractures, multiple trauma, fatalities |
| Falling load | Unsecured pallet or poor stacking | Head injuries, broken bones, back injuries |
| Collision | Inadequate training, driver error | Whiplash, fractures, soft tissue injuries |
| Mechanical fault | Poor maintenance, defective parts | Unexpected movement, crush or impact injuries |
Am I eligible to claim?
You may be able to claim if:
- Your forklift accident happened in the last three years, and
- Your employer failed to provide training, safe equipment, PPE, or traffic management, and
- Medical evidence confirms your injury and its link to the accident.
If unsure, see Do I have a claim and The claim process.
How much compensation can I claim?
The value of a forklift truck injury claim depends on your individual circumstances. Compensation is made up of two parts:
- General damages: for the pain, suffering and impact on your quality of life.
- Special damages: for financial losses such as lost earnings, medical treatment, rehabilitation and travel expenses.
Our compensation calculator uses the latest Judicial College Guidelines to estimate how much you could claim. It considers the type and seriousness of your injuries, multiple injuries where relevant, and any additional financial losses.
When is my employer responsible?
Employers are responsible under the Health and Safety at Work Act, PUWER regulations, and LOLER regulations. They must:
- Provide forklift operator training and certification.
- Carry out risk assessments and maintain safe traffic routes.
- Inspect and maintain forklifts regularly.
- Ensure loads are secure and not overloaded.
- Provide PPE and enforce safety procedures where necessary.
Failing to follow these duties may make them liable. See also Health and safety breach injury claims.
Evidence that strengthens a forklift accident claim
- Medical records describing your injury and treatment.
- Accident book entries and workplace incident reports.
- Maintenance and inspection records for the forklift.
- Training records and certification for operators.
- Witness statements and photographs of the accident scene.
Time limits for forklift accident claims
You usually have three years from the date of the accident or the date you realised your injury was linked to work (the “date of knowledge”). Exceptions apply if you were under 18 or lack capacity. See time limits for claims.
FAQs
Can I claim if I was a pedestrian struck by a forklift?
Yes. Pedestrians are often injured in forklift accidents, and employers have a duty to separate traffic routes and protect workers.
What if the forklift was hired from another company?
Your employer is still responsible for ensuring equipment is safe, but liability may also extend to the hire company.
Do I need a medical assessment?
Yes. An independent medical expert will assess your injuries and provide a report for your claim. See What happens at a medical appointment.
Next steps
If you suffered an injury in a forklift truck accident, you may be entitled to benefits and compensation. See benefits after a workplace accident and speak with a solicitor to begin your claim.
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Our work injury advisors will:
- Offer free, impartial advice
- Explain how No Win, No Fee works
- Recommend the right solicitor
External references
- HSE: Forklift truck safety - provides comprehensive guidance on safe operation and maintenance of forklift trucks to prevent workplace accidents.
- HSE: PUWER regulations - outlines the Provision and Use of Work Equipment Regulations, ensuring machinery like forklifts is safe and suitable for use.
- HSE: LOLER regulations - details the Lifting Operations and Lifting Equipment Regulations, relevant to safe forklift use and maintenance.
About the author
Chris Salmon is a legal commentator and co-founder of Quittance Legal Services. He has written extensively about workplace accidents, employment rights and the claims process. Chris's work has been cited in national media and he regularly contributes practical guidance to help injured workers understand their options.
Last reviewed September 2025 by Chris Salmon